Cancellation policy

Lenzaro Subscription & Cancellation Policy

Flexible Coffee Subscriptions

When you subscribe to Lenzaro, you receive fresh, recurring deliveries based on the frequency you choose (every 2, 3, or 4 weeks). Your payment method will be charged automatically prior to each scheduled dispatch.

Total Control & Zero Lock-in

You have full flexibility over your subscription. You can skip a delivery, change your frequency, update your address, or cancel your subscription at any time without fees or hidden penalties.

How to Modify or Cancel

You can make changes to your subscription at least 24 hours before your next billing date through any of the following methods:

  • Customer Portal: Log in to your account at lenzarocoffee.com to manage your active deliveries.

  • Email Links: Click the "Manage Subscription" link included in any of your order confirmation or upcoming renewal emails.

  • Customer Support: Email us here, and our team will adjust or cancel your subscription for you.

Returns & Refunds

For details regarding damaged deliveries or order refunds, please refer to our main Refund Policy.